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Business Conversation
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Navigational Conversations provides organizational leaders with the skills to unlock the talents and problem-solving abilities of others.

A major challenge faced by many organizational leaders is their own tendency to be hands-on problem solvers. This skill may have contributed to their promotion to management, but it can easily become a limitation. Effective leaders know that their primary role is not to solve problems but to unleash the problem-solving capacity of those around them. Until they gain this skill, they are functioning as "worker bees" instead of leaders.

Why You Need This Program

  • Many of your managers are doing too much hands-on work themselves.

  • There is untapped potential in your workplace and you want to harness that potential.

  • You need a fast, simple and practical way to help managers make the shift from problem-solving to leading.

Navigational Conversations combines the key principles of coaching with extensive practice using actual situations faced by participants.

Who Should Attend
This program is designed specifically for organizational leaders interested in enhancing their capacity to develop others through effective coaching conversations. The material is as suitable for senior leaders as it is for individuals assuming a leadership role for the first time.

Day One focuses on foundational principles and skills

Day Two explores more advanced skills and more challenging coaching situations.

What Participants Learn

  • The key principles that define successful coaching interactions.

  • The difference between the problem-solving mindset and the navigational coaching mindset.

  • When and where to apply a coach approach.

  • A tested and proven 5-step coaching model.

  • Fundamental coaching skills, including: 

    • The Art of Conscious Listening​

    • The Art of the Question

    • The Art of Telling

  • How to provide effective positive, corrective, and developmental feedback.​

  • How to benchmark current coaching ability and assess progress.

What Makes This Program Unique

  • The navigational metaphor illuminates coaching principles in a way that is clear and memorable.

  • Key concepts are demonstrated with video examples.

  • Forty years of combined leadership expertise has gone into developing this workshop.

Access coaching and resource articles here. *requires a free membership.

“Our senior leaders are still referring to the wisdom and depth of the learning experience from the Navigational Coaching program. And that’s high praise from a very tough group to please.” Learning and Development Manager, Insurance Company

“Navigational Coaching was the perfect workshop for the HR Generalist to develop critical skills to enhance their ability to perform their job and to teach those skills to other managers. The program was a big success.” Lead Human Resources Business Partner, Technology Company

“This workshop taught me that individuals usually have the answers and that it is more beneficial to coach, not problem-solve. That alone has saved me hours.” Maintenance Supervisor, City Council

“I now have a roadmap for my employee meetings to guide the process with more structure. The results have been amazing.” Chief Librarian, City Library

“Our counselors loved the opportunity to develop their coaching skills and have all noticed increased effectiveness in their day-to-day interactions with their clients. We all wished we learned these skills years ago.” Manager, Community Resource Center

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